$59.99 service call
Signs. Likely Causes. Solution.
Signs: Surface remains cold even after powering on.
Likely Causes: Faulty thermostat, burned-out heating element, tripped breaker, or broken power switch.
Solution: Check power supply, reset breakers, test heating elements and thermostat, and replace defective parts.
Signs: Hot spots and cold zones on the cooking surface.
Likely Causes: Worn heating elements, warped cooking plate, or poor internal contact.
Solution: Replace or reposition elements, inspect plate condition, and recalibrate heat zones if supported.
Signs: Food burns at set low temps or undercooks at high settings.
Likely Causes: Faulty thermostat, miscalibrated temperature control, or probe issues.
Solution: Recalibrate or replace thermostat and verify temperature with an external thermometer.
Signs: Power cuts off when turning griddle on or during use.
Likely Causes: Shorted heating element, wiring issue, or overload on the circuit.
Solution: Inspect and replace damaged electrical components, ensure proper amperage on circuit.
Signs: Grease pooling on the surface or overflowing tray.
Likely Causes: Clogged grease chute, full grease trap, or improper leveling.
Solution: Clean drain system regularly, empty trap, and level unit properly.
Signs: Cooking surface becomes uneven or develops cracks.
Likely Causes: Repeated overheating, poor-quality steel, or sudden thermal shock.
Solution: Replace top plate; avoid cold water on a hot surface; follow heat-up/cool-down protocols.
Signs: Knobs turn but do not adjust temperature.
Likely Causes: Broken shaft, stripped knob, or internal control damage.
Solution: Replace damaged knobs or control shafts.
Signs: Unusual smoke or burning smell.
Likely Causes: Grease buildup, burned food particles, or electrical fault.
Solution: Deep clean surface and internal components; inspect wiring if electrical odor is present.
Signs: No light when heating or powering unit.
Likely Causes: Burned-out bulb, faulty indicator, or control board issue.
Solution: Test continuity and replace light or panel as needed.
Signs: Hot sides, counter, or wall near the unit.
Likely Causes: Failed insulation or poor ventilation.
Solution: Inspect insulation, ensure proper clearance, and add heat-resistant barriers if needed.
Need reliable Commercial Electric Flat Top Griddle? Marshall Appliance is your local expert in San Diego County. We service restaurants, cafés, bakeries, and production kitchens with 5 years of experience, honest diagnostics, and manufacturer‑approved parts. Call (619) 342-8320 or email appliancerepairmarshall@gmail.com. We’re available 7 days a week with same‑day or next‑day appointments when available.
Issue | Possible Cause | Typical Repair Time | Estimated Cost Range |
---|---|---|---|
Won’t start during rush | High‑use wear, safety interlocks, power phase | 1–2 hours | $180–$440 |
Inconsistent temperature | Thermostat, relays, gas valves, sensors | 1.5–3 hours | $190–$480 |
Slow recovery time | Scaled components, blocked airflow, weak burners | 2–3 hours | $220–$490 |
Leaks or spills | Drain lines, gaskets, fittings | 1–2.5 hours | $190–$420 |
Tripping breakers | Shorts, overloading, bad contactors | 1–2 hours | $200–$480 |
Alarm / error codes | Board faults, sensors, comms | 1–2 hours | $180–$420 |
Brands we service: Amana, Bosch, Dacor, DCS, Electrolux, Frigidaire, GE, Jenn-Air, Kenmore, KitchenAid, LG, Liebherr, Magic Chef, Maytag, Miele, Samsung, Sharp, Speed Queen, Sub-Zero, Thermador, Thor, U-Line, Viking, Whirlpool, Wolf.
Ready to book? Call (619) 342-8320 or email appliancerepairmarshall@gmail.com. We’re available 7 days/week across San Diego County.
🌟 At Marshall Appliance, we go beyond simple fixes. Our technicians share maintenance tips, energy‑saving advice, and guidance on extending the life of your appliance. Serving all of San Diego County, we proudly help households and businesses reduce downtime and enjoy reliable performance every day. Our repeat customers in Oceanside, Carlsbad, Vista, and across the county know they can trust us for honest, long‑lasting repairs.
Proudly serving the San Diego area with reliable appliance repair and maintenance services for both residential and commercial clients.
5142 Catocin Drive San Diego, CA 92115 United States
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